Contact information
Customer Support Details
8BitDo is operated by Bitdods Apparel LLC.
Last updated: September 5, 2026
The following terms describe how we support purchases from our store.
1. Business identity
Bitdods Apparel LLC operates the brand and online store at 8bitdods.it.com. The domain, support channel, and business details on this page are the official public contact points for this storefront.
2. Order support
Please include the order number and a clear description of the question. For damaged, defective, incorrect, or missing items, include useful photos when available so the support team can review the order accurately.
3. Contact details
Email: support@8bitdods.it.com
Phone: 6026154783
Business address: 3331 Erie Ave, Cincinnati, Ohio, 45208, United States
4. Business hours
Our published support availability is Weekdays 9 AM to 5 PM. Messages received outside those hours are reviewed on the next business day, excluding public holidays.
5. How we respond
Contact support@8bitdods.it.com or 6026154783. We use the information supplied only to identify the request, review the relevant order, and provide a response. Sensitive payment credentials should never be sent by email.
6. Returns and delivery questions
Do not send returns before receiving approved instructions and confirming the address in our Return and Refund Policy. Shipping estimates, carrier details, and delivery costs are published in our Shipping Policy and at checkout.
